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simple stuff · 2026
case studies / ops-heavy teams

the invoice cycle that closes in days, not months.

how a global beauty retailer compressed its quarterly supplier-bonus invoicing from 70-120 days to 15, across nine hubs and 27+ markets - releasing €1.1m in trapped working capital.

sectoronline beauty retail
scopesupplier-bonus invoicing
footprint9 hubs · 27+ markets
what we didmap · build · embed
finance operations workspace
supplier-bonus invoicing · 9 hubs fig. 01
the outcome
15 days full invoice cycle, down from 70-120 days
€1.1M in annual working capital released
9 hubs invoiced in parallel, not in sequence
6 days first run beat the manual start date
the challenge

a quarter-close that bled into the next quarter.

every quarter, the retailer invoices its largest beauty supplier for substantial bonuses - media spend, promo investment, on-site visibility, shipping reimbursement, tv campaigns, sell-in accruals, new-project budgets. seven distinct data streams, each owned by a different specialist.

the data lived everywhere: power bi, two separate sharepoint tenants, an advertising platform, the financial system, and cross-company invoice files. nine hubs and 27+ markets, all processed one after another.

it couldn't keep up. q4 2025 was still open in late april - blocking q1 from even starting. and when a hub counterpart went quiet, there was no escalation path to unblock it.

what we did

a system, not a dashboard.

01

map

seven discovery calls to trace how each of the seven streams actually got pulled, by whom, and from where. we mapped country-to-hub ownership and found the bottleneck was never the math - it was sequential, manual collection with no way to escalate.

  • discovery calls
  • stream mapping
  • bottleneck analysis
02

build

three agents. one pulls power bi, both sharepoint tenants and the invoice folders, staging everything with standardised naming. a second handles the advertising platform's paginated export on its own. a third merges it all into the master reconciliation workbook - country-to-hub mapping, header validation, deduplication, row-level checks.

  • collection agent
  • platform agent
  • reconciliation agent
03

embed

the piece that never existed: a structured escalation and follow-up layer. when a hub counterpart doesn't act, the system chases it - so one quiet inbox can't hold an entire quarter hostage. the team runs it, and owns it.

  • escalation matrix
  • follow-up automation
  • ongoing support
before → after · cycle time
before
70-120
days to close a quarter. nine hubs and seven streams collected by hand, one after another, with no way to escalate a stalled handoff - q4 still open in late april.
after
15 days
to close a quarter. three agents collect and reconcile across the hubs in parallel, and escalation is built in - the first production run finished six days ahead of the manual start.
the takeaway
we didn't reconcile faster by hand. we automated the collection - seven streams, nine hubs, one at a time - and the quarter closed itself.
- first production run · q1 2026
what changed

the first run finished early.

the very first production cycle came in ahead of schedule - finishing before the team had even planned to begin the work by hand.

the quarter-close went from 70-120 days to roughly 15, and around €1.1 million a year in working capital stopped sitting trapped in an open quarter.

your quarter-close, or whatever's run in sequence

there's a version of this for your ops.

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